General Provisions 1.1. This Privacy Policy defines the procedure for collecting, storing, using, and protecting the personal data of users of the website www.silkrood.uz (hereinafter referred to as the "Website"). 1.2. Using the Website and placing an order constitutes the User's full consent to the processing of their personal data under the terms of this Policy.
Collected Data 2.1. The following personal data may be collected through the Website: 2.1.1. User's Full Name; 2.1.2. Contact phone number; 2.1.3. Email address; 2.1.4. Delivery address. 2.2. Security of Payment Data: The Website does not store users' bank card details (card number, expiration date, CVV code). All payment transactions are processed directly by payment system providers and the servicing bank (acquirer) via a secure SSL connection.
Purpose of Data Processing 3.1. The User's personal data is used for the following purposes: 3.1.1. Accepting orders and organizing the product delivery process; 3.1.2. Customer feedback, including notifications about the order status; 3.1.3. Confirmation of payment transactions; 3.1.4. Improving the quality of Website services and customer support.
Data Transfer to Third Parties 4.1. "SILKROOD" LLC strictly maintains the confidentiality of user data and does not sell or transfer it to third parties, except for: 4.1.1. Transferring data to courier services or transport companies to execute the delivery of the order; 4.1.2. Cases provided for by the legislation of the Republic of Uzbekistan, upon the official request of law enforcement agencies.
Data Protection 5.1. The Website administration takes all necessary organizational and technical measures to protect users' personal data from unauthorized access, alteration, destruction, or disclosure.
User Rights 6.1. The User has the right at any time to change, update their personal data or request its deletion by contacting the Website administration.
Final Provisions and Contacts 7.1. The Website administration reserves the right to make changes to this Policy without prior notice. The new version comes into force from the moment of its publication. 7.2. Questions and suggestions regarding the Privacy Policy can be sent to the email address: silkroaduzbekistan1@gmail.com
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